Key Insights:
- Crypto ATM provider Bitcoin Depot recently confirmed a data breach that resulted in 27,000 PIDs being stolen.
- The incident comes amid larger issues across the rest of the world, over the use of crypto ATMs for fraud.
- The world needs to find new ways to balance innovation with consumer protection.
According to recent confirmations from crypto ATM provider Bitcoin Depot, a data breach has just exposed the personal information of nearly 27,000 customers.
The hack occurred in June of last year. But has been publicly disclosed due to what the company describes as “a law enforcement request to delay notification.”
The incident adds to a lengthening list of concerns about the risks associated with Bitcoin ATMs. It also comes at a time when Bitcoin Depot has already been under fire for its pricing practices and lack of transparency.
Bitcoin Depot Breach Delayed for a Year Due to Ongoing Investigation
According to documents filed with the attorneys general of Maine and Massachusetts on July 7, the data breach occurred on June 23 of last year.
Bitcoin Depot, which operates cryptocurrency ATMs across North America, says information belonging to more than 26,000 people was breached in an incident last year https://t.co/Wro9NSU4MQ
— The Record From Recorded Future News (@TheRecord_Media) July 9, 2025
This happened after an “external system breach.” The spokesperson for Bitcoin Depot explained that federal law enforcement had requested a delay in notifying the public.
That investigation ended on July 18, and the company was reportedly cleared to begin notifying affected individuals. While the delay was coordinated, it has been a major source of concern among customers who were unaware their data had been exposed for over a year.
What Information Was Stolen?
Bitcoin Depot confirmed that the data breach affected 26,732 customers.
The information accessed by the unauthorized party includes full names, phone numbers, email addresses, dates of birth and more. Despite the severity of the exposed data, the company claims there is no evidence that any of the stolen information has been misused.
Per reports, the breach was only discovered after Bitcoin Depot detected unusual activity on its network in June of last year.
The company quickly brought in a cybersecurity firm to investigate and by July 18. The investigation confirmed that a hacker had indeed broken in. Bitcoin Depot has not revealed specific technical details about the hack. They’ve not revealed whether the attacker took advantage of any other vulnerabilities in their system at the time of writing.
Crypto ATMs Facing Backlash Worldwide
The incident comes amid larger issues across the rest of the world, over the use of crypto ATMs for fraud and money laundering.
These machines, which are often located in gas stations and convenience stores, allow users to buy or sell cryptocurrency with cash. In Australia, the number of crypto ATMs has ballooned from just 23 in 2019 to over 1,800 at the time of writing.
The surge has been accompanied by an increase in fraud. This is with Australians losing more than $3 million to ATM-related scams in just 12 months, according to Economy Watch.
In response, AUSTRAC introduced stronger controls, including a A$5,000 cap on cash transactions and mandatory ID verification for all users.
Lawmakers are also stepping up in the United States. For example, the Federal Trade Commission (FTC) reported that Americans lost over $100 million. This resulted in scams involving Bitcoin ATMs in 2023 alone.
Some of these scams involve fake investments. This is where victims are instructed to send money through crypto ATMs to untraceable wallet addresses. Overall, the world needs to find new ways to balance innovation with consumer protection.
The post Here’s How The Personal Data of 27,000 Users Got Stolen From Bitcoin Depot appeared first on Live Bitcoin News.