Jack Dorsey, Block and the Perils of Making Crypto User-Friendly



The logic also, however, aligns with many calls within the crypto industry to prioritize making user experience better and more intuitive, not just for wallets but also for decentralized exchanges (DEXs) and everything else. The problem, as crypto and security experts including MetaMask’s Taylor Monahan have pointed out, is that a smooth user experience is almost inextricable from security risks. In fact, she specifically cites another “ease-of-use” feature that led people to not save their private keys properly. It’s about a feature of an early version of MyCrypto/MEW, the wallet Monahan built before joining Metamask recently. Specifically, the feature was an automatic download/display of all the wallet information that people apparently forgot to write down pretty often.

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