BTCC, the cryptocurrency exchange founded in 2011, announced the launch of a refreshed Trust Center on October 7th, 2026. The initiative comes as the exchange marks its 15th anniversary and serves as a Platinum Sponsor of TOKEN2049 Singapore.
Alex Hung, Head of Operations at BTCC, emphasized that security has been central to the exchange's strategy throughout its history. "Users do not hand us an account. They hand us their assets and trust," Hung said. "That is a different kind of responsibility."
Trust Center Components
The enhanced Trust Center integrates multiple security and financial protection measures:
- Multi-signature cold storage with 1:1 asset storage
- Multi-layer risk monitoring and 24/7 anti-money laundering controls
- Independent security audits by CertiK, supported by Chainalysis, Forter, and SEON
- Monthly Proof of Reserves reporting with a 100% total reserve ratio
- $25.5M Risk Reserve Fund
BTCC reports zero hacker theft losses since its founding in 2011.
Service Expansion
Beyond cryptocurrency trading, BTCC has expanded its offerings to include US stocks, gold, forex, and commodities. Hung indicated that the exchange aims to eliminate traditional boundaries between asset classes on a single platform.
The exchange serves over 12 million users across more than 100 countries and offers trading fees of zero across more than 380 trading pairs weekly.


